Manchester Area
Manchester,

General Manager

Salary: £33280 - £39520
Working Pattern: Full Time
Contract Type: Permanent
Apply Now
General Manager

General Manager

Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023. 

 

You’ll be a commercial leader of your very own Pizzeria. Entrepreneurial and able to spot every chance to drive sales in your restaurant whilst making strong links with your local community. This is a commercial role with tons of opportunity to make it your own. Lead a multichannel business, inspire and motivate your team & deliver KPIs through your people.

 

 

What you’ll do:

Drive the financial success of your Pizzeria through strategic and commercial initiatives 

Uphold an unwavering commitment to exceptional quality and safety standards

Build and lead a winning team through effective recruitment, training, and management

Exceed customer expectations by delivering unparalleled service that leaves a lasting impression

Take charge of the day-to-day operations of your Pizzeria, showcasing your leadership skills in every aspect 

 

Who you are:

Previous management experience in a customer facing sector, ideally hospitality 

A natural leader, able to create and motivate a high performing team 

Exceptional P&L management skills

Creative, autonomous & responsible

 

 

Benefits: 

Bonus Scheme of up to 25%

Share of Tronc*

Free Food on shift

Pension & Life Assurance

50% discount on food and drink when you’re not working

Wagestream gives you access to up to 40% of your earned wages before payday

Wellbeing Support for you and your family

Referral Bonus of £1000 for referring managers

Development and progression opportunities

 

 

Who we are: 

We’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself. 

Our values are:   

Head: we’re customer-centric, commercially minded and obsessed by performance in all we do  

Heart: we show our heart, are honest with each other and value everyone’s diverse strengths 

Home: we create a home, where everyone has a place at our marble table and can truly express themselves every day  

 

All together, we see this as using your head, showing your heart and feeling at home

 

Here you can be yourself.  

Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs.  

 

That’s why we assess each application on the aptitude to do the job and nothing else. 

 

If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.

*Tronc, or card gratuities, is a fair way to pay gratuities to our teams.  All Tronc goes to you, shared between our waiting and non-waiting teams.  You’ll get this at the end of each pay period, along with your normal pay and it’s one of the best perks about working in hospitality.

 

You are applying for...
General Manager
Salary: £33280 - £39520
Working Pattern: Full Time
Contract Type: Permanent
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Scenario Questions
What is the highest number of people you have managed or supervised in your most recent role?
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Questions
At Pizza Express and Milano our desire to deliver world class customer service means that we may ask you to start work early or finish work late. Are you able to travel to and from work early and late?
Have you had management or supervisory experience in a customer facing role?
Do you have the right to work in the UK (if you are applying for PizzaExpress) or do you have the right to work in Ireland (if you are applying for Milano)? Please note: We are unable to offer visa sponsorship for restaurant based roles.
Have you worked for PizzaExpress or Milano in the past?
Do you have any unspent convictions? Rehabilitation of Offenders legislation allows most convictions and all cautions, reprimands, and warnings to be considered spent after a certain period. This period – known as the rehabilitation period – is determined by the sentence or disposal given, rather than by the type of offence. If 'Yes', please supply details including date, penalty and nature of offence.
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