Regional Maintenance Manager

Regional Maintenance Manager

We are looking for our next Regional Maintenance Manager to join our wider Property team. This role is the focal point for the maintenance service from Bellrock within the PizzaExpress operational regions. You will coordinate all maintenance activity across PizzaExpress restaurant estate and ensure that we maintain compliance and communication with internal and external teams.

What you’ll be doing:

• Monitor and evaluate Maintenance activity in the Bellrock Concerto system.
• Maintain and update the Maintenance capital investment plan for key assets such as Pizza Ovens, refrigeration, and essential HVAC equipment.
• Send weekly communication to all stakeholders to update on Maintenance Activity and ensure all elements are being delivered according to the Pizza Express contract KPIs and SLAs.
• Spend time restaurants to understand how the Maintenance process works.
• Attend Bellrock weekly/periodic reviews to ensure that Contract KPIs and SLAs are on track.
• Develop strong relationships with people in key areas of the business, internally and externally, to ensure a high performing Maintenance service.
• Ensure restaurant GMs, TMs and OD are kept informed and aware of business-critical Maintenance Tasks and manage expectations in terms of timescales, contingency plans.

What you’ll need to be successful in this role:

• Degree in Engineering, Building Surveying or similar or any equivalent qualification.
• Demonstrable experience of successful maintenance management within a multi-site business.
• Well organised and has proven results of contract management.
• Solid stakeholder management skills – ability to influence.
• Flexibility and ability to travel for role – across UK and Ireland.
• Initiative-taking and able to plan and prioritise workload.

Who We Are:

Where those who love pizza can be their true self. We’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand.  Our people are at the heart of our success and everything we do, we believe you should always be able to express yourself.

Our values and culture are made up of three key parts: use your head, show your heart and create a home.  For us, this shows up as:

• Head - were customer centric, commercially driven and obsessed by performance in all we do
• Heart - we show our heart, are honest and vulnerable with our teams and lead everything through our people
• Home - we create a home, where everyone has a place at our marble table and you can truly express yourself everyday

Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs.  That’s why we assess each application on the aptitude to do the job and nothing else.